Refund & Returns Policy

Last Updated: December 4, 2025
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Because all food is made to order and perishable, all food sales are final and cannot be returned.
Cancellations

• Orders canceled 24 hours or more before the scheduled pickup time may be eligible for a refund.
• Orders canceled less than 24 hours before pickup are not refundable due to preparation and ingredient costs.

Catering Orders

• Catering deposits may be non-refundable.
• Changes or cancellations close to the event date may incur additional charges for food or labor already committed.

Late Pickups / Unclaimed Orders
We cannot guarantee food quality or temperature if pickup is delayed.
No refunds are provided for late or unclaimed orders.
Order Issues
If there is a mistake with your order or a quality concern, please contact us on the same day so we can make it right.